client suite: email set up guide

• outlook
• outlook express
• thunderbird
• outlook express (mac)
• mac OS X mail

Setting up Outlook Express

Outlook Express is popular POP email software from Microsoft which is available on both Windows and Macintosh platforms. This tutorial shows you how to configure Outlook Express to retrieve mail from your email account. The following screen shots are taken with Outlook Express 5 on Windows, but they should be very similar to other versions on different operating systems.

1. Start your Outlook Express software. Click Tools and select Accounts.
   
   
   
2. On the Internet Accounts page, select the Mail tab, click Add and then select Mail.
   
   
   
3. On the Your Name page, type the email sender's name as the Display name, click Next.
   
   
   
4. On the Internet E-mail Address page, type your email address as the E-mail address and click Next.
   
   
   
5. On the E-mail Server Names page, select POP3 as your incoming server type and enter the incoming and outgoing mail servers. Then click Next to continue.
   • My incoming mail server is a:
     POP3 Server
   • Incoming mail server
     Your incoming server is mail.mydomain.com.au, where "mydomain.com.au"
     is the name of your domain. DO NOT put "mail.mydomain.com.au" - you need to replace the 'mydomain.com.au' with your actual domain.
     Your domain is your website address. eg. mediatwo.com.au is our domain, so our pop3 would be mail.mediatwo.com.au. if your website address is www.widgets.com.au then yopur pop3 setting would be mail.widgets.com.au
     
     
   • Outgoing mail server (SMTP): provided by your ISP
     (eg. mail.bigpond.com or mail.optusnet.com.au)
   
   
   
6. On the Internet Mail Logon screen, type your email address as your Account name and your email account password and then click Next. DO NOT tick Log on using Secure Password Authentication (SPA).
   
   
   
7. You have successfully setup your POP email software. Click Finish to end.
   

• outlook
• outlook express
• thunderbird
• outlook express (mac)
• mac OS X mail

Setting up Outlook 2003 (Outlook 2010 instructions are further down)

This tutorial shows you how to set up Microsoft Outlook to work with your email account. This tutorial focuses on setting up Microsoft Outlook 2003, but these settings are similar in other versions of Microsoft Outlook. You can set up previous versions of Microsoft Outlook by using the settings in this tutorial.

 

1. Open Outlook
2. Select Tools > E-mail Accounts
   
   
   
3. On the E-mail Accounts wizard window, select Add a new e-mail account. Click Next.
   
   
   
4. For your server type, select POP3 and click Next.
   
   
   
5. On the Internet E-mail Settings (POP3) window, enter your information as follows:
   • Your Name
     Type your first and last name.
   • E-mail Address
     Type your e-mail address.
   • User Name
     Type your e-mail address again.
   • Password
     Type the password you set up for your email account.
   • Incoming mail server
     Your incoming server is mail.mydomain.com.au, where "mydomain.com.au"
     is the name of your domain. DO NOT put "mail.mydomain.com.au" - you need to replace the 'mydomain.com.au' with your actual domain.
     Your domain is your website address. eg. mediatwo.com.au is our domain, so our pop3 would be mail.mediatwo.com.au. if your website address is www.widgets.com.au then yopur pop3 setting would be mail.widgets.com.au
     
     
   • Outgoing mail server (SMTP): provided by your ISP
     (eg. mail.bigpond.com or mail.optusnet.com.au)
   
   
   
6. Congratulations! You have successfully setup your Email. Click Finish to end.
   

 

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Outlook 2010:

1. Click File tab
2. Click add account
3. In the window that appears, enter your name and email address and email account password, then tick "Manually configure server settings or additional server types"
4. Click next
5. Make sure "Internet Email" is chosen, then click next
6. In this next window, enter your incoming server, which is mail.yourdomain.com.au (replace"yourdomain.com.au" with whatever yours is.)
7. Outgoing mail server (SMTP) - this needs to be your ISP's setting, eg. if you connect with Bigpond, then it will be mail.bigpond.com
8. LOGON INFORMATION: User Name is your full email address, and password is the password you chose or we supplied you with.
9. Do not click "Require logon using Secure Password Authentication. This must remain un ticked
10. Click more settings button
11. Click Advanced tab
12. Untick "Leave a copy of messages on the server", or if you need to download your email from 2 different computers or devices, have at least one of them remove the messages from the server (eg. the computer/device you use the most for email) so that the messages won't build up and fill your mailbox)
13. Click next
14. It will test your account, then click close
15. Click finish.

 

• outlook
• outlook express
• thunderbird
• outlook express (mac)
• mac OS X mail

Setting up Outlook Express (Mac)

Outlook Express is popular POP email software from Microsoft which is available on both Windows and Macintosh platforms. This tutorial shows you how to configure Outlook Express to retrieve mail from your Aust Domains email account. The following screen shots are taken with Outlook Express, but they should be very similar to other versions on different operating systems.

1. Open Outlook Express.
2. Go to the Tools menu and choose Accounts.
   
   
   
3. Click on New then Add a new account.
   
   
   
4. The Account Setup Assistant will open. Type your name, and click the right arrow at the bottom of the window on the right-hand side.
   
   
   
5. Type your email address (yourname@yourdomain.com.au) Click the right arrow at the bottom of the window.
   
   
   
6. On this page, select POP as your incoming server type and enter the incoming and outgoing mail servers. Click the right arrow at the bottom of the window.
   
   
   
7. On the Internet Mail Logon screen:
   • Type your full email address as your Account ID
   • Type your email account password in the Password field
   • You may tick Save password
   • Click the right arrow at the bottom of the window.
   
   
   
8. Give your account a name (something like My Aust Email) so you'll know which account you're checking if you decide to set up more than one account (to check more than one email address.) Tick the box marked Include this account in my Send & Receive All schedule. Click Finish.
   
   
   
9. You should see the following window pop up.
   
   
   
10. Click on the File menu, and choose Close.
    
    
    
11. Congratulations - you just set up your Mac Outlook Express account! - Click Send & Receive All. You should then receive all your new email.
    

• outlook
• outlook express
• thunderbird
• outlook express (mac)
• mac OS X mail

Setting up Mac OS X Mail

Mail is the default email program that comes with Mac OS X. You can configure it to access your email account by following these instructions.

These are also the basic instructions for setting up any general email program to receive email.

1. Before you can use Mail to access your email account, you must configure the program with the correct account settings. The easiest way to do this is to program your settings into the “Internet Preferences Panel.” If you have already done this, you can skip these setup instructions and view the other configuration options below.
   • Open the “Internet Preferences Panel.”
   • Click the “Apple” menu in the upper left corner of the screen.
   • Click “System Preferences.”
   • Click the “Internet” icon.
   • When the dialog box appears, click the tab labelled “Email.”
2. Type the following information into the correct fields.
   
   • Default Email Reader
     Set this option to "Mail."
     
   • Use .Mac Email Account
     This option should be unticked.
     
   • Email Address
     Type your full email address in all lowercase letters, myname@mydomain.com.au
     
   • Incoming mail server
     Your incoming server is mail.mydomain.com.au, where "mydomain.com.au"
     is the name of your domain. DO NOT put "mail.mydomain.com.au" - you need to replace the 'mydomain.com.au' with your actual domain.
     Your domain is your website address. eg. mediatwo.com.au is our domain, so our pop3 would be mail.mediatwo.com.au. if your website address is www.widgets.com.au then yopur pop3 setting would be mail.widgets.com.au
     
     
   • Account Type
     This option must be set to "POP."
     
   • User Account ID
     Type your full email address as your account id, myname@mydomain.com.au
     
   • Password
     Type your password. This is the same password you use to log onto the service.
     
   • Outgoing mail server (SMTP):
     provided by your ISP
     (eg. mail.bigpond.com or mail.optusnet.com.au)
     
     
3. Congratulations! You have successfully setup your Email.

• outlook
• outlook express
• thunderbird
• outlook express (mac)
• mac OS X mail

Setting up Thunderbird

Thunderbird is an open-source and cross-platform email program from Mozilla, the creators of the FireFox web browser. The instructions below will guide you to enter the correct settings to use Thunderbird to collect your email.

1. To begin, click Tools and choose 'Account settings' from the menu, and in the window that appears, click the "Add Account..." button
   
   
   
2. Select Email Account and click Next
   
   
   
3. Type your name as you want others to see it when they receive email from you, and your email address as shown below
   
   
   
4. Incoming mail server
   Your incoming server is mail.mydomain.com.au, where "mydomain.com.au"
   is the name of your domain. DO NOT put "mail.mydomain.com.au" - you need to replace the 'mydomain.com.au' with your actual domain.
   Your domain is your website address. eg. mediatwo.com.au is our domain, so our pop3 would be mail.mediatwo.com.au. if your website address is www.widgets.com.au then yopur pop3 setting would be mail.widgets.com.au
   
   
   
   
5. Enter your email address for the Incoming User Name
   
   
   
6. Enter a personal reference by which you'll recognise this account.
   
   
   
7. Congratulations! You have successfully setup your Email.