Set up email


Quick settings

  • Website packages

    Incoming email

    1. Server: mail.your domain name - replace with your website domain name - eg. 'mail.mediatwo.com.au'
    2. Encryption method: SSL
    3. IMAP Port: 993
    4. Require login using secure Password Auth - Unticked
  • Domain registration

    Outgoing email

    1. Server: mail.your domain name - replace with your website domain name - eg. 'mail.mediatwo.com.au'
    2. Encryption method: SSL
    3. Port: 465
    4. Require login using secure Password Auth - Unticked
    5. Outgoing (SMTP) requires authentication - Ticked
    6. Use same settings as incoming - Ticked

To SET UP your email account in Outlook:

  1. Click File > Add account:
  2. Enter your email address, and click 'Connect'
  3. Enter your password and click 'Connect'

  4. Outlook will attempt to work out the correct settings for your account.


If it fails:

  1. Click 'Change account settings':
  2. Make sure the settings are as below, changing mail.yourdomain.com to use your actual email address domain.
    For example, for us at Media Two, it would be mail.mediatwo.com.au
  3. If you have the correct email address AND correct password (copied and pasted from what we sent you), AND your domain has not expired, then it will work.


To EDIT your existing account in Outlook:

  1. Click File > 'Account Settings' button
  2. In the drop menu, click 'Server settings'
  3. Enter your details in the windows similar to the below images, but replacing the username, password and server with your settings.